Viral Rolling Ball,Interactive Cat Ball Toy

At Brilliant Gadget, we are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy below to understand how we handle deliveries.

1. Order Processing Time

• All orders are processed within 1–3 business days after receiving payment.

• Orders are not shipped or delivered on weekends or holidays.

• In case of high order volume or unforeseen delays, processing may take longer. You will be notified in such cases.

2. Shipping Time & Delivery

• Estimated delivery time within India: 5–10 business days

• Delivery times may vary depending on your location, local courier availability, and external factors such as weather or strikes.

• We work with reliable logistics partners to ensure safe and timely delivery of your orders.

3. Shipping Charges

• Shipping charges (if any) will be calculated and displayed at checkout.

• We may offer free shipping on selected products or order values as part of promotional offers.

4. Order Tracking

• Once your order is shipped, a tracking ID will be generated (if applicable).

• You can track your order using the tracking ID provided through our courier partner’s website.

5. Delayed or Lost Shipments

• While we strive to deliver on time, sometimes delays happen due to reasons beyond our control.

• If your order hasn’t arrived within the estimated timeframe, please reach out to us via the Contact Us page on Brilliant Gadget.

6. Incorrect Address

• Please ensure your shipping address is accurate and complete at the time of placing the order.

• Brilliant Gadget will not be responsible for orders lost or delayed due to incorrect or incomplete addresses.

7. Damaged Packages

• If your package arrives damaged, please take a photo and report it immediately upon delivery via the Contact Us page.

• We will evaluate the issue and arrange for a replacement or refund if applicable.