At Brilliant Gadget, we are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy below to understand how we handle deliveries.
1. Order Processing Time
-
All orders are processed within 1–3 business days after receiving payment.
-
Orders are not shipped or delivered on weekends or holidays.
-
In case of high order volume or unforeseen delays, processing may take longer. You will be notified in such cases.
2. Shipping Time & Delivery
-
Estimated delivery time within India: 5–10 business days
-
Delivery times may vary depending on your location, local courier availability, and external factors such as weather or strikes.
-
We work with reliable logistics partners to ensure safe and timely delivery of your orders.
3. Shipping Charges
-
Shipping charges (if any) will be calculated and displayed at checkout.
-
We may offer free shipping on selected products or order values as part of promotional offers.
4. Order Tracking
-
Once your order is shipped, a tracking ID will be generated (if applicable).
-
You can track your order using the tracking ID provided through our courier partner’s website.
5. Delayed or Lost Shipments
-
While we strive to deliver on time, sometimes delays happen due to reasons beyond our control.
-
If your order hasn’t arrived within the estimated timeframe, please reach out to us via the Contact Us page on Brilliant Gadget.
6. Incorrect Address
-
Please ensure your shipping address is accurate and complete at the time of placing the order.
-
Brilliant Gadget will not be responsible for orders lost or delayed due to incorrect or incomplete addresses.
7. Damaged Packages
-
If your package arrives damaged, please take a photo and report it immediately upon delivery via the Contact Us page.
-
We will evaluate the issue and arrange for a replacement or refund if applicable.
